Privacy policy.


Company: Kennel Build Ltd ("Kennelbuild", "we", "us", or "our")
Website: www.kennelbuild.co.uk

At Kennel Build Ltd, we are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

Who We Are

Kennel Build Ltd is the UK’s leading construction specialist for animal care environments, including kennels, catteries, veterinary spaces and rehoming facilities.

Registered Company Name: Kennel Build Ltd
Company Number: 07926123
Registered Address: 9 Solway Court, Electra Way, Crewe, Cheshire, CW1 6LD
Website: www.kennelbuild.co.uk
Contact Email: privacy@kennelbuild.co.uk
Telephone: 01270 753493

What Data We Collect

We collect personal information in the following categories:

Information You Provide to Us

  • Name

  • Email address

  • Telephone number

  • Job title and organisation

  • Project or enquiry details

  • Feedback, messages or form submissions

Information We Collect Automatically

  • IP address and browser type

  • Device information

  • Pages visited and time spent on site

  • Referring website or search terms

This data may be collected via cookies or analytics tools (see Section 6).

How We Use Your Data

We only use your personal data when we have a legal reason to do so. This includes:

  • Responding to enquiries and providing customer service

  • Preparing project proposals or managing pre-construction services

  • Sending relevant updates, insights or marketing (with your consent)

  • Maintaining website functionality and performance

  • Complying with legal, regulatory or contractual obligations

We do not use your personal data for profiling, automated decision-making, or resale.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on are:

  • Consent – where you have opted in to receive updates or marketing.

  • Contract – where processing is necessary to fulfil a project request or quotation.

  • Legal obligation – where we need to comply with the law.

  • Legitimate interests – for internal business operations, website analytics, and service improvement.

You have the right to withdraw consent at any time by contacting privacy@kennelbuild.co.uk.

How We Share Your Data

We may share your data with trusted third parties when necessary to deliver our services. These may include:

  • IT and web hosting providers (e.g. email servers, website platform)

  • Surveyors, architects, or planning consultants associated with your project

  • Marketing platforms or analytics tools (e.g. Google Analytics)

  • Local planning authorities or regulatory bodies (e.g. Environment Agency)

  • Legal or compliance partners when required by law

All data sharing is subject to confidentiality and data processing agreements to ensure your information is secure.

Cookies and Tracking Technologies

Our website uses cookies to provide a better user experience and gather anonymous usage data.

Types of Cookies We Use

  • Necessary cookies: to enable basic functionality (e.g. contact forms)

  • Performance cookies: for visitor insights via Google Analytics

  • Functional cookies: to remember preferences (e.g. session settings)

You can manage or disable cookies through your browser settings. Learn more at www.allaboutcookies.org.

Data Retention

We retain your data only for as long as necessary:

Data TypeRetention PeriodGeneral enquiriesUp to 12 monthsProject-related correspondenceUp to 7 yearsMailing list or marketing dataUntil opt-out or requestAnalytics/cookie data26 months (Google default)

After these periods, data is securely deleted or anonymised.

Data Security

We protect your data through:

  • Encrypted transmission (SSL/TLS)

  • Firewalled and access-controlled storage

  • Limited staff access on a need-to-know basis

  • Secure data centres hosted in the UK or EEA

In the event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) as required by law.

Your Rights

Under the UK GDPR, you have the right to:

  • Access your data and request a copy

  • Correct inaccurate or incomplete data

  • Request erasure of your data (“right to be forgotten”)

  • Restrict or object to certain processing

  • Withdraw consent for marketing or communications

  • Lodge a complaint with the ICO

To exercise any of your rights, please email privacy@kennelbuild.co.uk

ICO Contact Details:
Website: www.ico.org.uk
Telephone: 0303 123 1113

International Transfers

We do not routinely transfer your personal data outside the UK or EEA. Where third-party services (such as Google or cloud backups) store data internationally, we ensure they comply with UK GDPR through standard contractual clauses or adequacy decisions.

Third-Party Links

Our website may contain links to third-party sites (e.g., case studies, partners). We are not responsible for the privacy policies or practices of other websites. We recommend reviewing their terms before submitting personal data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted here with a revised effective date.

Last updated: 9 May 2025

Contact Us

If you have any questions or requests related to this policy or your personal data, contact us:

Kennel Build Ltd
9 Solway Court, Electra Way
Crewe, Cheshire, CW1 6LD
📧 privacy@kennelbuild.co.uk
📞 01270 753493
🌐 www.kennelbuild.co.uk